“GXA Network Solutions has been our Technology partner for over 7 years and for good reasons. My experience with GXA Network Solutions has been nothing but amazing; they have consistently gone above and beyond our expectations. The technicians and engineers that work with us from GXA Network Solutions are some of the best engineers that I’ve ever worked with. They are forward thinking and plan out what we’re going to need in the months and years to come instead of thinking only quick fix and short term. They have taken care of everything and it really has made my life a heck of a lot easier.
To date we’ve realized a very positive ROI on GXA Network Solutions services based upon what we had seen in the past using internal IT resources; I would say that we are probably saving somewhere between $40,000 to $50,000 dollars a year thanks to GXA Network Solutions. The capabilities they bring to the table are everything we were looking for. We get a Team of technology experts from desktop technicians, Network Engineers, Database experts and software professionals. Plus, the fact that they monitor our network 24/7/365 takes a lot or responsibility off of everyone at the company, myself included.
Over the last 7 years our company has undergone several corporate changes, including mergers, office moves, managerial changes, expansions by addition of multiple branches across the country and later downsizing. Through all this changes, GXA Network Solutions has responded effectively and adjusted their resources as our support needs and budget changed. When we expanded and needed full time support resources GXA Network Solutions brought in full time IT staff to augment our increased support needs. When we downsized and our support needs drastically reduced, GXA Network Solutions adjusted their program to meet our new reduced support needs. When we added new office locations or moved office buildings, GXA Network Solutions’ team of IT staff had the expertise we needed to successfully manage the move process. Their team of IT staff always comes with a smile and are willing to go the extra mile to get the job done right.
They are dedicated, very professional and always available. There hasn’t been one time that I have called GXA Network Solutions where I did not get a prompt response. I’ve called them late in the evening and way early in the morning outside of normal business hours and they’re always available and willing to help in whatever I need.”