“I know that if a problem does arise with anything on our network, I only need to make one call or send one email and the issue will be resolved immediately”We tried to manage a small office network on our own for several years before we began looking for a better solution. We then worked briefly with an IT person and just didn’t get the results we were hoping for. After a couple of months of interviewing and researching, we decided to put our network needs in the hands of GXA Network Solutions. George Makaye and GXA Network Solutions were highly praised by every client I spoke with while researching the company. The quality of service and the affordable cost for that peace of mind were what sold us on GXA.
Our business relies on the network and software we use on a daily basis to preserve the level of customer service we strive to provide to our customers. As with any business, it is imperative that our system function properly every day to maintain our accounting database, sales proposals, documents and correspondence. In addition to keeping up our database and network, we want to be sure they are protected and managed regularly to avoid any loss of information and/or functionality.
We hired GXA Network Solutions to maintain our network in May, 2008. Since that time, we have moved to a new office location, hired 13 new employees, added six computer workstations and upgraded accounting software. Without Network Solutions, just the move alone would have been a tremendous hurdle. They were there to help us with every detail from advising us on what we need to run efficiently in the new location to actually being there to get us up and running. There were no issues or problems, no stress, and most importantly, no down-time thanks to GXA. GXA ensures that we avoid server problems or loss of functionality in our programs by enabling our network to be safe from potential viruses and threats, as well as maintaining the reliability of our server through consistent reviews and back-ups.
I know that if a problem does arise with anything on our network, I only need to make one call or send one email and the issue will be resolved immediately. Troubleshooting a small problem is so easy and convenient via remote support with GXA Network Solutions. Knowing that our server is monitored by knowledgeable professionals and our network is secure affords us essential peace of mind.
Julie Salmon
Accounting Manager
Shepherd Food Equipment
Dallas, Texas
